iarjhssIARJHSSIARJHSS2708-6267https://doi.org/10.47310/iarjhss.2023.v04i02.010Optimizing the Role of the Supervisory Board and Developing Human Resources in Improving the Quality of Health Services in Regional Hospital. Tora Belo, Sigi District, Central Sulawesi ProvinceNovitaYoulaAndiMattuladaAmirSulaemanMiruMohamadIchwanRegional General Hospital, Sigi Regency, has hospital autonomy in an effort to improve service quality. The existence of a supervisory board that independently supervises hospital performance aims to achieve good governance patterns so that health services can be maximally improved. Process. The supervision carried out must be genuinely independent without intervention from other parties to be able to reflect the actual condition of the Tora Belo Regional General Hospital. A phenomenon that often occurs at the Tora Belo Regional General Hospital, Sigi Regency, related to the quality of medical personnel service, shows that there needs to be a more significant gap between the quality of ideal nursing services and actual nurses. This is due to the high demands of patients and the low ability of Human Resources to serve patients. Quality human resource development must pay attention to hospital demand, goals, vision, mission, organizational plans, and HR divisions, as well as the supply of health workers in the community. This research aims to (1). Analyzing the role of the Supervisory Board in providing internal non-technical guidance and supervision of hospitals at the Tora Belo Sigi Regional Hospital, (2) Human Resource Development Strategy in improving the quality of health services at the Tora Belo Regional General Hospital, Sigi Regency, and (3) Analyzing the quality of services in Tora Belo Regional General Hospital, Sigi Regency. The type of research used in this research is descriptive qualitative research, using a purposive sampling method to determine informants. Data analysis takes place simultaneously and is carried out at the same time as the data collection process with a flow of stages: data collection, data reduction, data display, and conclusion or verification (conclusion drawing and verifying). The research results show that: (1) The supervisory board team that was formed and functions as the hospital's governing body in carrying out internal non-technical guidance and supervision of hospitals at Tora Belo Sigi Regional Hospital needs to run optimally according to planned expectations. Some of the problems/obstacles that arise or are faced in forming a board team include creativity barriers, perception barriers, emotional barriers, expression barriers, mental barriers, self-created barriers, conformity and not challenging real things, the habit of judging too quickly, fear of appearing stupid and excessive caution on the part of a person can sometimes unconsciously cause these obstacles to arise which of course will prevent a person from unleashing their creative potential. These obstacles will be unfavorable for the supervisory board team if personnel face these obstacles because the problems faced in audits tend to change and vary. (2) Human resource development at Tora Belo Sigi Regional Hospital has not been carried out in a continuous and planned manner, carefully prepared and based on scientific methods and guided by the skills needed by the hospital currently and in the future, and (3) Optimizing the quality of health services is not only seen through the tangible dimension, empathy, reliability, responsiveness, and assurance, but must also take into account the variable perspectives of consumers, professions, and management.