iarjhssIARJHSSIARJHSS2708-6267https://doi.org/10.47310/iarjhss.2021.v02i01.007Challenges faced by municipalities in institutionalizing Monitoring and Evaluation Systems: The case of Chegutu Municipality in ZimbabweElimonNyamambiNational AIDS Council, Chegutu ZimbabwePeople across the country are demanding for better services from government and the public sector in order to improve and maintain their quality of life. Municipalities in Zimbabwe have a key and important role to play in improving and changing people’s lives through provision of safe water for domestic use, good sanitation infrastructure and proper disposal of waste. The need to institutionalize M&E systems in municipalities across the country in order to enhance their performance is highly recognized. The introduction of a comprehensive M&E system will help the municipality to improve its service delivery through the use of evidence-based practices. The paper seeks to examine the challenges faced by municipalities in institutionalizing M&E systems in Zimbabwe using Chegutu municipality as a case study. Purposive sampling technique was used in the selection of the respondents. A total of 82 participants provided their views and opinions on the challenges being faced by Chegutu municipality in institutionalizing the M&E system. The study also made use of interviews to senior management and some shop floor workers and the interviews allowed the observation of non-verbal cues which were basically important during data analysis stage. The results show that Chegutu municipality is providing compromised services to the public as a result of a weaker M&E system. The challenges being experienced by Chegutu municipality which are impacting the process of institutionalizing the M&E system are M&E not viewed as a priority by senior management, no legislative and regulatory framework for M&E, inadequate human resource or people trained in M&E and lack of resources or funding for M&E and these challenges are hampering successful implementation of M&E in the municipality. Numerous recommendations were made to Chegutu municipality as steps to take for proper institutionalization of M&E in the organization.